Terms of Service

This Terms of Service (“Terms”) is a public offer and sets out the terms on which Boom VPN (the “Service”) is provided between the Service Administration (the “Administration”) and the user (the “User”).

1. Subject of the Terms

1.1. The Administration provides the User with access to the Service and its functionality on the terms set out in these Terms.

1.2. By using the website https://boomvpn.online and the Boom VPN mobile applications, the User confirms full and unconditional acceptance of these Terms.

1.3. These Terms are a legally binding document.

1.4. The Service is operated by OPENTECH LTD (Republic of Cyprus). Full company details are set out in section 10 below.

2. Description of the Service

2.1. Boom VPN is a virtual private network service that encrypts the User's internet connection and protects the User's data in transit over the internet.

2.2. Registration and subscription management are carried out through the Boom VPN application, using a one-time code sent to the User's email address or Sign in with Apple. One account corresponds to one User.

2.3. The set of functions and features of the Service may be changed by the Administration without prior notice to the User.

3. Rules for using the Service

3.1. The User undertakes to use the Service solely in accordance with its intended purpose and within the limits of applicable law.

3.2. The User is prohibited from:

• attempting to gain unauthorized access to the Service's information and infrastructure;
• using the Service to distribute malicious software, spam or other unlawful information;
• interfering with the operation of the Service, or modifying its code or functionality;
• infringing the rights and legitimate interests of third parties;
• transferring access to their account to third parties.

3.3. The Administration may restrict or terminate the User's access to the Service if the User breaches these Terms, without compensation. Detailed restrictions are set out in the Acceptable Use Policy.

4. Paid services, subscription and refunds

4.1. Access to the Service is provided on a paid subscription basis.

4.2. Payment is made through third-party payment systems or app stores. Boom VPN does not store the User's payment details.

4.3. Service provision period. Access to the paid subscription (the "service") is granted automatically as soon as payment is confirmed, and no later than 3 (three) calendar days from the date the funds are received. From the moment access is granted, the service is deemed to have been rendered.

4.4. Right to a refund where the service is not rendered. If access to the paid subscription was not granted within the period specified in clause 4.3, the User is entitled to request a full refund of the amount paid.

4.5. Right to withdraw from the service. The User may withdraw from the service: before the service commences (access not yet activated) — with a full refund of the amount paid; after access has been activated — with a refund of the value of the unused days of the paid period, calculated pro rata.

4.6. Time limit for submitting a request. A refund request under the ground specified in clause 4.4 is submitted within 14 (fourteen) calendar days of the expiry of the service-provision period referred to in clause 4.3. A request to withdraw from the service (clause 4.5) is submitted within the paid subscription term.

4.7. Form of the request. The request is sent to the email address help@wpnsupport.com. The request must state: the details of the account used to register (email address or Apple ID); the payment (order/transaction) number; the date and amount of the payment; and the reason for the refund.

4.8. Review period. The request is reviewed within 10 (ten) business days of its receipt.

4.9. Timing and method of the refund. If the decision is positive, the funds are refunded within 10 (ten) business days of the date the request is approved. The refund is made to the same payment method that was used to make the payment. Refunds under clause 4.4, and for withdrawal before activation, are made in full.

4.10. Detailed refund terms, including exceptions, are set out in the Refund Policy, which forms an integral part of these Terms.

5. Liability of the parties

5.1. The Service is provided "as is". The Administration is not liable for any losses incurred by the User as a result of using the Service, including due to failures of third-party infrastructure, the actions of third parties, temporary unavailability of the Service, or loss of data.

5.2. The User bears full responsibility for their own actions when using the Service, and for compliance with applicable law.

6. Processing of personal data

6.1. The Administration undertakes to maintain the confidentiality of the User's personal data obtained in the course of using the Service.

6.2. Detailed information on the processing of personal data is set out in the Privacy Policy, which forms an integral part of these Terms.

7. Term and amendment of these Terms

7.1. These Terms take effect from the moment they are accepted by the User and remain in effect indefinitely.

7.2. The Administration may amend these Terms. The current version is published at https://boomvpn.online. The User is deemed to have accepted the changes if they continue to use the Service after the changes are made.

8. Dispute resolution

8.1. These Terms are governed by the law of the Republic of Cyprus. Any disputes arising in connection with these Terms are resolved in accordance with applicable law.

8.2. These Terms do not limit the User's rights as a consumer under the mandatory provisions of the law of the User's country of habitual residence.

9. Miscellaneous

9.1. In all other respects not covered by these Terms, the parties are governed by the law of the Republic of Cyprus.

9.2. If any provision of these Terms is held invalid, this does not affect the validity of the remaining provisions.

10. Contact information

Service operator: OPENTECH LTD, registration number HE 488287, registered address: Galilaiou 68, 3011 Limassol, Cyprus.

User support is provided by email at help@wpnsupport.com.